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Code Of Ethics
CODE OF ETHICS
ARE THE FOUNDATIONAL BELIEFS THAT DEFINE AN ORGANISATION’S IDENTITY AND PURPOSE.

Humanitarian Excellence
We are committed to revolutionising the NDIS space through innovative and individualised care programs. The OLCC culture prioritises humanitarian intervention, community development, and Trauma-Informed practice across the board for all of our clients. We strive for excellence in all aspects of our work, ensuring that every program, service, and interaction reflects our dedication to uplifting the lives of NDIS participants and their communities.

Inclusive Empowerment
We believe in the transformative power of building meaningful relationships, fostering community engagement, and providing individualised holistic care. Our organisation is founded on the principle that everyone deserves to live a life of dignity and fulfilment. Through intersectionality and cultural sensitivity, we create an inclusive support system that empowers each person to thrive on their unique journey toward well-being and overall quality of life.

Empathetic Innovation
We embrace a visionary approach to care, rooted in empathy and innovation. By understanding the diverse needs, identities, and experiences of those we serve, we continuously seek new ways to enhance their quality of life. Our commitment to empathetic innovation drives us to challenge traditional approaches and pioneer transformative solutions that promote holistic well-being and meaningful relationships.

Holistic Respite
At OLCC, we champion a gentle, human-centred, yet transformational approach dedicated to empowering participants through tailored rest and renewal programs. Our commitment lies in providing a nurturing environment where individuals can pause, reset, and acquire essential skills to enhance their daily lives and independence.
By fostering a supportive atmosphere, we enable clients to build capacity, improve daily living skills, and cultivate quality relationships. Through this holistic approach, OLCC stands by our participants every step of the way, guiding them towards a more empowered and fulfilling life. Our uniquely designed respite programs focus on progressively boosting confidence and skill, ensuring that each participant receives
OLCC GUIDING PRINCIPLES
SPECIFIC GUIDELINES DERIVED FROM THOSE CORE VALUES THAT INFORM HOW THE ORGANISATION BEHAVES, OPERATES, AND MAKES DECISIONS.

Individual-Centered Approach
We prioritise the unique needs, preferences, and goals of each NDIS participant in all aspects of our programs and services. By fostering a deep understanding of their individual circumstances, identities, and experiences, we tailor our support to ensure personalised care and empowerment.

Continuous Innovation & Learning
We are committed to ongoing innovation and learning to remain at the forefront of revolutionising the NDIS space. Through research, collaboration, and reflection, we continuously seek out new approaches, technologies, and best practices to enhance the effectiveness and impact of our care programs.

Cultural Competence & Intersectionality
We recognise the importance of cultural competence and intersectionality in providing comprehensive and inclusive support. We actively engage with diverse communities and identities, honouring their unique perspectives and experiences while striving to eliminate barriers to access and participation.

Empathetic Engagement & Collaboration
We believe in the power of empathetic engagement and collaboration to foster meaningful relationships and promote well-being. We approach our interactions with compassion, empathy, and respect, recognising the inherent dignity and worth of every individual. By working collaboratively with participants, families, caregivers, and community partners, we co-create solutions that address their evolving needs and aspirations.

Quality, Accountability, & Transparency
We uphold high standards of quality, accountability, and transparency in all aspects of our work. We are dedicated to delivering evidence-based practices, ethical care, and measurable outcomes that demonstrate our commitment to excellence and integrity. Through open communication, feedback mechanisms, and continuous evaluation, we hold ourselves accountable to the individuals we serve and the broader community.

Excellence in Service Delivery
Strive for excellence in all aspects of service delivery, maintaining the highest standards of professionalism, ethics, and compassion in our interactions with participants and their families.
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